Frequently Asked Questions

What you can expect at a glance 

• 24-hour Reception assistance
• 24-hour in-room dining
• Still and sparkling mineral water
• L’Occitane skin care and bath lotions
• Bathrobes and slippers
• Complimentary daily newspaper
• In-house laundry and dry cleaning
• Turndown service
• Multiple payment cards accepted: American Express, Mastercard, Visa,
• Complimentary Wi-Fi 

Can non-residential guests enjoy Old Swan and Minster Mill? 

Non-residential guests and visitors are very welcome to join us for drinks or dining at The Pub, Wildling Restaurant or Terrace. To avoid disappointment, we invite you to reserve a table prior to your visit.

Traveling to and from Old Swan & Minster Mill 

Car

Arrive at Minster Mill courtyard and let us help you unpack your belongings for a smooth check-in before parking in the private car park. All parking is complimentary. Exit M40 at Junction 8 (coming from the South) and Junction 9 (coming from the North), taking the A40 or A34 respectively towards Oxford. Once on the Oxford ring road, follow signs for Cheltenham A40.

Approximately 14 miles after Oxford, take the slip road signposted to 'Carterton, Minster Lovell.' Turn right at the junction and travel through Minster Lovell. Turn right at the T-Junction and take the second left following the signs to the Old Swan & Minster Mill. Drive over the stone bridge, and the Old Swan & Minster Mill reception is on your left.

Train

The nearest train station is Charlbury, which is 7 miles away or Oxford station is 15 miles from Old Swan & Minster Mill. Taxis are available at the station, or we can pre-arrange transport for delegates on request.

Air

London Oxford Airport is 18 miles away, Staverton Airport (Cheltenham) is 31 miles away, with Heathrow Airport 60 miles away, Birmingham 75 miles away, and Gatwick Airport 95 miles away. Global positioning coordinates: – 51°. 48'.00N 1°.32'.23W

Can you arrange a taxi for us? 

A taxi service can be pre-booked for you when making a reservation.

Please inform reception when making a booking if you have accessibility needs.

How far is it to Blenheim Palace? 

Blenheim Palace is approximately 20 minute drive from Old Swan and Minster Mill, therefore if you’re planning day-trip options or recommending excursions to your guests, Blenheim Palace is easily accessible within a half-hour drive from Minster Lovell.

What time is check-in and check-out? 

Although your room is available to check-in from 3pm, and check-out is at 11am on the day of departure, guests are welcome to arrive earlier or stay after they’ve checked out to enjoy the hotel lounges or explore our gardens.

Are dogs allowed at Old Swan & Minster Mill? 

We have a total 32 designated rooms available to book for guests who wish to bring their dog. Please call us to make arrangements if you wish to book a room that accommodates you and your dog. There is a £25 per dog, per night charge which includes a dog bed, water bowl and treat. Guide dogs and accredited assistance dogs are welcome throughout our hotel.

Are children welcome at Old Swan & Minster Mill? 

Children of all ages are welcome to stay at Old Swan & Minster Mill, and infants (aged 0 - 2) stay for free. Children (aged 3 - 16) will be on the same rate (e.g. bed & breakfast) as the adults on their reservation.

Children are welcome to join us in the restaurant until 8pm, with last orders being placed by 7pm. As well as the Garden Menu for V.I.L.P (very important little people), smaller portions can be enjoyed from any of our regular menus. Find out more about families at Minster Mill.

Require laundry or ironing services during your stay? 

Dry cleaning and clothes pressing services are available during your stay for an additional charge. Your items will be returned to you within 24 hours. If you need an iron and ironing board, please also contact Reception.

Where can I smoke or vape around Old Swan & Minster Mill? 

You are free to smoke outside, where ashtrays are provided. Please don’t smoke or vape inside our public rooms or inside your own room. Smoking indoors is prohibited and will incur a charge. 

Can I use the spa? 

Hotel guests gain complimentary access to our exclusive pool and thermal facilities upon booking any spa treatment.

All Spa Days include a 90-minute session in our pool and thermal facilities.

Non-hotel residents who have booked a spa treatment can also access our pool and thermal facilities for an additional £25 charge.

Can children use the pool? 

Please note that the spa is only for guests aged 16 and above.

activities around Old Swan & Minster Mill 

Board games: A wide selection of board games and playing cards is available for the whole family to enjoy at any time.

Campfire Experience

Campfire experience with an acoustic singer

Walking History Tour

Bicycle Hire

Tennis: No pre-booking required. Please ask the reception team for tennis rackets and balls when you are ready to play.

Croquet: No pre-booking required. If you need any assistance or help with the rules, our reception team will be happy to help.

Yoga: No pre-booking required. Collect a mat and yoga guide from Reception and head out into the great outdoors to dive into your yoga practice at your own pace.