Accessibility

At Old Swan & Minster Mill, we treat all our guests as individuals; we have a range of facilities catering for people of all abilities. We take equality legislation seriously and endeavour to provide all of our guests with the best possible experience.

Pre-arrival

Charlbury Station is 15 minutes away, and a taxi service can be pre-booked for you when making a reservation.

Please inform reception when making a booking if you have accessibility needs.

Car Parking and Arrival

The open-air car park is large with good lighting. Disabled Persons Parking is available. 
Main Entrance / Reception / Welcome Area.

Wooden flooring in reception, three steps up to the main bedroom corridor, with a ramp available should it be required. Assistance with luggage and car parking is available. Tours of the property can be arranged if guests require orientation. A golf buggy is available for help with luggage and for guests with mobility issues.

Guide Dogs

Guide dogs and accredited assistance dogs are welcome throughout our hotel.

Bedrooms

14 bedrooms on the ground floor, access to some rooms involves steps, and guests should advise of any requirements for mobility assistance.

Bathrooms, Shower-rooms and Public Bathrooms

All ground-floor rooms have walk-in showers; however, there are no special disabled facilities provided in the bathrooms. There is a disabled toilet at the hotel's main reception.

Restaurant / Dining Room, Bar & Bar Area 

Old Swan & Minster Mill's Restaurant is accessed via one step; once inside, the flooring is level with ramps available on request. The Bar area can be found on the first floor with no lift access. Pre-dinner drinks can be enjoyed in the Mill Snug area located on the ground floor. Special dietary requirements or allergies should be given at the reservation stage.

Grounds & Gardens

Wildflower meadows, gardens, and river walk are signed but on uneven ground, with seats, occasional picnic benches for fishermen.

Treatment Room(s)

Level access with low-level mood lighting.

Conference & Meeting Rooms

Some facilities with level access. For more information on specific spaces, please contact our events team on events@minstermill.co.ukor call 01993 774 441.

If you require further assistance, please contact the hotel:

Minster Mill
Minster Lovell
Oxfordshire
OX29 0RN

Tel: 01993 774 441
Email: info@minstermill.co.uk